Returns & Refunds

Last updated: 22 October 2026

Refunds for the Bossify assistant balance. For a product you bought from a shop that uses Bossify, see that shop's own policy.

1. Assistant balance

Money added to the assistant balance is used as you go. It can't be refunded or exchanged for cash, except where we charged you by mistake.

2. Mistakes

If you were charged twice or charged by mistake, email support@bossify.org within 30 days and we will refund the mistaken charge.

3. Your legal rights

This policy does not limit any rights you have under the consumer protection laws of Manitoba or your province.

Contact

MatrixOS, 1685 Church Ave, Winnipeg, MB, Canada · Email: support@bossify.org · Phone: +1 (204) 881-0773